Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-san-ignacio-texas.primarycareaid.com (henceforth referred to as “Home Care Services San Ygnacio Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our services, and interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, services, or websites linked from our site, each of which has its own privacy policies. We encourage you to review these policies to understand how your data is handled by other entities.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications, software, or services as an authorized user.
  2. You visit our website, whether through a web browser or mobile device.
  3. You choose to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide quality services. These include:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details or other financial records for financial services or donations.
  • Purchase Information: Items purchased from our online store, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for delivery and notification purposes.
  • Location Data: Your geographical location data, if provided, to offer localized services and content.
  • Feedback: Any comments, reviews, or ratings you share with us to improve our products and services.
  • Social Media Information: Details from your social media profiles when you interact with us on these platforms.
  • Product Information: Product preferences, purchase history, and feedback to personalize your shopping experience.

We collect this data through direct user input forms, order processes, surveys, interactions with our customer support team, and automated technologies (e.g., cookies and web beacons). In some cases, third parties may share Personal Data with us for specific services, always subject to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and improve our analytics. Cookies are small text files stored in your browser that serve various purposes:

  • Strictly Necessary: These ensure basic functions like login and navigation work correctly.
  • Preference: Remembering user preferences, language settings, and ad choices.
  • Analytics: Tracking site usage to provide insights for website improvements.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, including legal requirements and our legitimate business interests. Once the purpose is achieved or when no longer required by law, we delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Engaging secure third-party processing partners to handle payments and other financial transactions.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take appropriate steps to remove it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (also known as the ‘right to be forgotten’).
  • Restriction or object to the processing of your data.
  • Portability of your data.
  • The right to withdraw consent.
  • Right to complain to supervisory authorities.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any questions regarding this Privacy Policy, to request a copy of your personal data, or to unsubscribe from our communications, please contact us:

  • Email: [email protected]
  • Mail: Home Care Services San Ygnacio Texas, Data Privacy Team, [Street Address], [City, State, ZIP Code]